Declaration of compliance
MEDTRANS (as a division of Language Inc.) warrants that the quality-assured translations we provide comply in all respects with quality Standard EN15038 – Translation Services – Service Requirements.
The basis for our declaration of compliance
We embarked on the process at the beginning of 2014 by doing an in-depth assessment of all our processes and measured these against EN15038. The assessment indicated that we complied with all key requirements as set out by the European Standard. However, some minor issues were identified which we have consequently addressed therefore, making our operational processes fully compliant and meeting best practice. We have likewise also carried out a full review of all our internal documentation (manuals), which were revised and updated to fully meet the needs of our staff and comply with the standard.
Subsequent assessment reviews will be conducted biennially.
About Translation Quality Standard EN15038
EN15038 is the world’s only translation-specific quality standard. It defines the requirements providers need to meet in order to ensure their translations are of high quality. It effectively details best practice in our field.
Key things the standard establishes:
- the set process to be followed in completing all translations
- that each translation must be reviewed
- the minimum qualifications, experience and competencies translators must have
- what a provider’s quality management system must include
It also covers the client-provider relationship, translator recruitment/assessment, and other QA requirements.